Incident Notification System - Revision history

Brett Wuth at 23:18, 26 March 2017

2017-03-26T23:18:19Z

←Older revision		Revision as of 23:18, 26 March 2017
Line 1:		Line 1:
-	~~Determine how~~ 911 calls will reach us	+	How 911 calls will reach us

	* [[:Image:Members:First Call List.pdf\|First Call List]]		* [[:Image:Members:First Call List.pdf\|First Call List]]

Brett Wuth at 02:05, 20 July 2016

2016-07-20T02:05:58Z

←Older revision		Revision as of 02:05, 20 July 2016
Line 8:		Line 8:
	* [[:Image:Members:Call Out List.pdf\|Call Out List]]		* [[:Image:Members:Call Out List.pdf\|Call Out List]]

-	* [[Automated Call-Out]]	+	* [[Automated Call-Out]] (RapidNotify)

	== Discussion ==		== Discussion ==

Brett Wuth: /* Discussion */

2012-12-16T10:42:46Z

Discussion

←Older revision		Revision as of 10:42, 16 December 2012
Line 15:		Line 15:

	For a sketch of how it works, you can see the		For a sketch of how it works, you can see the
-	[~~http://pcsar.webhop.org/mem_docs/doc~~-80~~-incident-notification-process.pdf~~ illustration].	+	[[PCSAR DOC-80 Incident Notification Process\|illustration]].

	Basically the call goes from 911 to a Tasking Agency. The		Basically the call goes from 911 to a Tasking Agency. The

Brett Wuth at 21:29, 16 July 2012

2012-07-16T21:29:57Z

←Older revision		Revision as of 21:29, 16 July 2012
Line 7:		Line 7:

	* [[:Image:Members:Call Out List.pdf\|Call Out List]]		* [[:Image:Members:Call Out List.pdf\|Call Out List]]
		+
		+	* [[Automated Call-Out]]

	== Discussion ==		== Discussion ==

Brett Wuth: /* Discussion */

2011-04-20T13:24:41Z

Discussion

←Older revision		Revision as of 13:24, 20 April 2011
Line 16:		Line 16:

	Basically the call goes from 911 to a Tasking Agency. The		Basically the call goes from 911 to a Tasking Agency. The
-	Tasking Agency can call either 627-2262 or [[627-5804]] and get either	+	Tasking Agency can call either [[627-2262]] or [[627-5804]] and get either
	STARS Link Centre or the On-Call Manager.		STARS Link Centre or the On-Call Manager.

-	~~They pass the~~	+	From the
-	~~call respectively to Pincher Creek Emergency Services or Pincher~~	+
-	~~Creek RCMP who both have an up-to-date copy of our First Call List.~~	+
-	~~The First Call List lists several PCSAR members. Only one of those~~	+
-	~~people needs to be contacted and then a PCSAR SAR Manager is placed~~	+
-	~~in direct contact with the Tasking Agency.~~	+
-		+
-	~~There's probably one more step involved than we'd like, but this~~	+
-	~~call out procedure seems to work sufficiently well.~~ From the	+
	perspective of a Tasking Agency, you should only need to remember		perspective of a Tasking Agency, you should only need to remember
-	two numbers: 627-2262 and 627-~~4424~~. If you need us, call either	+	two numbers: [[627-2262]] and [[627-5804]]. If you need us, call either
	number and request we be activated. It's our intention that these		number and request we be activated. It's our intention that these
	numbers never change. The standard information we publish on what		numbers never change. The standard information we publish on what
Line 43:		Line 35:
	* speed (from first call to response should be 10 minutes or less)		* speed (from first call to response should be 10 minutes or less)
	* cost (our monthly fees are reasonable)		* cost (our monthly fees are reasonable)
-	If you're using both 627-2262 and 627-~~4424~~ and not finding the	+	If you're using both [[627-2262]] and [[627-5804]] and not finding the
	qualities you expect from our call-out system, we want to hear		qualities you expect from our call-out system, we want to hear
	about it so we can fix it.		about it so we can fix it.
-
-	~~Now as for improvements, we're happy to make them. One~~
-	~~suggestion looks really positive, having our First Call List used~~
-	~~by RCMP Red Deer Telecomms. That would save one phone call in the~~
-	~~chain and mean that a Pincher RCMP officer wouldn't have to find~~
-	~~the First Call List at the detachment. It would mean that 627-4424~~
-	~~would be faster than 627-2262 and so we would list it first.~~
-
-	~~In order to work, RCMP Red Deer Telecomms would have to be~~
-	~~willing to:~~
-
-	* Receive and file a chart of about 20 numbers (home/work/cell)
-	~~which makes up our First Call List. This chart gets updated every~~
-	~~month. There aren't changes every month, but the changes happen~~
-	~~often enough that it would easiest to set up a monthly update. It~~
-	~~would be ideal if they could accept the chart by e-mail.~~
-	* Be willing to take dispatch calls for PCSAR from not only the RCMP but other tasking agencies.
-	* When receiving a call for us, contact anyone listed on the First Call List. This usually takes only one or two calls.
-
-	~~Brett Wuth, 2005/02/21 23:12 MST (via web):~~
-	~~Brett will work with Grant Hignell to see if the RCMP's Red Deer~~
-	~~dispatch will handle our first call list.~~
-
-	~~Brett Wuth, 2005/02/21 23:29 MST (via web):~~
-	~~Used to be assigned to [[BrettWuth]] but removed due to higher~~
-	~~priorities.~~
-
-	~~Brett Wuth, 2005/04/30 18:48 MST (via web):[[BrettWuth]] has Manon's background e-mail of~~
-	~~why RCMP dispatch would have been better in the past filed under:~~
-	~~Manon ROY Jun27 pcsar-preplan@ Re: Call out procedure~~
-
-	~~Brett Wuth, 2006/04/04 15:06 MST (via web):~~
-	~~RCMP Telecoms agreed to hold first call list. Beth will let them~~
-	~~know whenever it changes.~~

Brett Wuth at 13:19, 20 April 2011

2011-04-20T13:19:22Z

←Older revision		Revision as of 13:19, 20 April 2011
Line 3:		Line 3:
	* [[:Image:Members:First Call List.pdf\|First Call List]]		* [[:Image:Members:First Call List.pdf\|First Call List]]

		+	* [[627-2262]]
	* [[627-5804]]		* [[627-5804]]

Brett Wuth at 13:58, 14 March 2011

2011-03-14T13:58:39Z

←Older revision		Revision as of 13:58, 14 March 2011
Line 1:		Line 1:
	Determine how 911 calls will reach us		Determine how 911 calls will reach us

-		+	* [[:Image:Members:First Call List.pdf\|First Call List]]

	* [[627-5804]]		* [[627-5804]]

Brett Wuth at 13:57, 14 March 2011

2011-03-14T13:57:55Z

←Older revision		Revision as of 13:57, 14 March 2011
Line 4:		Line 4:

	* [[627-5804]]		* [[627-5804]]
		+
		+	* [[:Image:Members:Call Out List.pdf\|Call Out List]]

	== Discussion ==		== Discussion ==

Brett Wuth: /* Discussion */

2011-03-03T09:53:26Z

Discussion

←Older revision		Revision as of 09:53, 3 March 2011
Line 2:		Line 2:


		+
		+	* [[627-5804]]

	== Discussion ==		== Discussion ==

-	Our current call-out system is summarized ~~here:~~ [http://pcsar.webhop.org/emergency.html]	+	Our current call-out system is summarized [http://pcsar.webhop.org/emergency.html here]

-	For a sketch of how it works, you can see the ~~illustration:~~	+	For a sketch of how it works, you can see the
-	[http://pcsar.webhop.org/mem_docs/doc-80-incident-notification-process.pdf	+	[http://pcsar.webhop.org/mem_docs/doc-80-incident-notification-process.pdf illustration].
-	~~http://pcsar~~.~~webhop.org/mem_docs/doc-80-incident-notification-process.pdf]~~	+

	Basically the call goes from 911 to a Tasking Agency. The		Basically the call goes from 911 to a Tasking Agency. The
-	Tasking Agency can call either 627-2262 or 627-~~4424~~ and get either	+	Tasking Agency can call either 627-2262 or [[627-5804]] and get either
-	~~Lethbridge Fire Dispatch~~ or ~~RCMP Red Deer Telecomms~~. They pass the	+	STARS Link Centre or the On-Call Manager.
		+
		+	They pass the
	call respectively to Pincher Creek Emergency Services or Pincher		call respectively to Pincher Creek Emergency Services or Pincher
	Creek RCMP who both have an up-to-date copy of our First Call List.		Creek RCMP who both have an up-to-date copy of our First Call List.

Brett Wuth: /* Tasks */

2011-03-01T16:24:03Z

Tasks

←Older revision		Revision as of 16:24, 1 March 2011
Line 1:		Line 1:
	Determine how 911 calls will reach us		Determine how 911 calls will reach us

-	~~==Tasks==~~	+
-	* determine best single number to give to out-of-region tasking	+
-	~~agencies and other SAR groups. (completed)~~	+
-	* consider need for pagers (completed)	+
-	* consider need for redundancy -- that any one person may miss receiving a call or page (completed)	+
-	* Evaluate possibility of having [[First Call List]] at RCMP Red Deer Telecomms (completed)	+

	== Discussion ==		== Discussion ==