Critiques/2009-05-05/Sug1

From PCSAR

Suggestion #1: Not able to get call-out people on incidents. Suggest have lead call-out coordinator on-call for month or 2 week period like manager-on-call. Suggest get more call-out people.

Committee handling: membership

Value to PCSAR mandate: high

Difficulty to implement: medium

• preplan 2009-05-19
  • Good to have on-call caller.
  • Use regular members to fill in gaps for on-call caller. Refer to training.
  • Easy to recruit for (e.g. high schoolers).
• preplan 2009-09-15
  • annual meeting of call out people
    • Oct 20
  • get their buy in
  • get more call out people
  • recruitment
• preplan 2010-04-20
  • requires more work
• preplan 2010-05-18
  • more recruits: Mavis, Olga
  • to do: Ron will set up date for training
• preplan 2013-06-19
  • new call out system is rolling out
  • still need new people with computer knowledge to be call back people