Automated Call-Out

From PCSAR

Revision as of 02:02, 16 October 2013

PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.

Options

Two offers to piggy-back on existing systems have been made.

See Options

Deployment

• (done) set up Rapid Notify subaccount
• (done) automate updating from call-out list
• set up logins for call-out personnel, managers
  • (done) Brett, Sue, Pat
  • (done) Janet, Eric, Claus, Bryan
  • (done) Ron
  • Olga, Mavis, Roy
• train call-out personnel, managers in use of system
  • (done) Brett, Sue, Pat, Bryan
  • (done) Janet, Eric, Claus
  • (done) Linda
  • Olga, Mavis, Roy, Ron
• have call-out personnel, managers take Rapid Notify course
• develop standard message templates
  • "This is a Search and Rescue emergency message."
  • test messages say something like "This is a test" or "Exercise"
  • details are available by e-mail
  • if need to discuss: 403-627-5804
• distribute info to members on what to expect, how to use
• test with each member; identify numbers that should not be called by automated system
•  ? develop cheat sheet for call-out people (or managers)
• develop process to acquaint new members with system