Automated Call-Out

From PCSAR

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(Deployment)
(Deployment)
Line 20: Line 20:
** (done) Linda
** (done) Linda
** Olga, Mavis, Roy, Ron
** Olga, Mavis, Roy, Ron
-
* have call-out personnel, managers take Rapid Notify course
+
* offer Rapid Notify course to call-out personnel, managers
-
* develop standard message templates
+
* (done) develop standard message templates
-
* write down the message you want to send before calling it in, much more clear message is produced
+
* write down the message you want to send before calling it in, a clearer message is produced
**Emergency Template:
**Emergency Template:
Line 45: Line 45:
* ? develop cheat sheet for call-out people (or managers)
* ? develop cheat sheet for call-out people (or managers)
* develop process to acquaint new members with system
* develop process to acquaint new members with system
 +
== Options ==
== Options ==
Two offers to piggy-back on existing systems were made.
Two offers to piggy-back on existing systems were made.
See {{subpage|Options}}
See {{subpage|Options}}

Revision as of 03:02, 16 October 2013

PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.

Accessing the system

Follow this link:

https://alert.rapidnotify.com/

Deployment

  • (done) set up Rapid Notify subaccount
  • (done) automate updating from call-out list
  • set up logins for call-out personnel, managers
    • (done) Brett, Sue, Pat
    • (done) Janet, Eric, Claus, Bryan
    • (done) Ron
    • Olga, Mavis, Roy
  • train call-out personnel, managers in use of system
    • (done) Brett, Sue, Pat, Bryan
    • (done) Janet, Eric, Claus
    • (done) Linda
    • Olga, Mavis, Roy, Ron
  • offer Rapid Notify course to call-out personnel, managers
  • (done) develop standard message templates
  • write down the message you want to send before calling it in, a clearer message is produced
    • Emergency Template:


"This is a Search and Rescue emergency message as of (date & time)

We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) The type of searchers required are___________ Searchers will be mustering at__________(location) Muster time__________________ Check your email for details. If need to discuss call: 403-627-5804

    • Test Messages Template:

This is a test message for search & rescue. There is no need to respond. This is a test only.



  • distribute info to members on what to expect, how to use
  • test with each member; identify numbers that should not be called by automated system
  •  ? develop cheat sheet for call-out people (or managers)
  • develop process to acquaint new members with system

Options

Two offers to piggy-back on existing systems were made.

See Options

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