Automated Call-Out

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PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.

Accessing the system

Follow this link:

https://alert.rapidnotify.com/

Deployment

  • (done) set up Rapid Notify subaccount
  • (done) automate updating from call-out list
  • set up logins for call-out personnel, managers
    • (done) Brett, Sue, Pat
    • (done) Janet, Eric, Claus, Bryan
    • (done) Ron
    • Olga, Mavis, Roy
  • train call-out personnel, managers in use of system
    • (done) Brett, Sue, Pat, Bryan
    • (done) Janet, Eric, Claus
    • (done) Linda
    • Olga, Mavis, Roy, Ron
  • offer Rapid Notify course to call-out personnel, managers
  • (done) develop standard message templates
  • write down the message you want to send before calling it in, a clearer message is produced
    • Emergency Template: 


"This is a Search and Rescue emergency message as of (date & time)

We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) The type of searchers required are___________ Searchers will be mustering at__________(location) Muster time__________________ Check your email for details. If need to discuss call: 403-627-5804

    • Test Messages Template:

This is a test message for search & rescue. There is no need to respond. This is a test only.



  • distribute info to members on what to expect, how to use
  • test with each member; identify numbers that should not be called by automated system
  •  ? develop cheat sheet for call-out people (or managers)
  • develop process to acquaint new members with system

Options

Two offers to piggy-back on existing systems were made.

See Options

Retrieved from "http://pcsar.dyndns.org:8080/mediawiki/index.php/Automated_Call-Out"
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