627-5804
From PCSAR
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Our [[Incident Notification System]] is redundant. Calls from Tasking Agencies and other SAR Groups | Our [[Incident Notification System]] is redundant. Calls from Tasking Agencies and other SAR Groups | ||
| - | should be made first to [[403-627-2262]]. Only if that number doesn't work, should people call [[403-627-5804]]. | + | should be made first to [[403-627-2262]]. Only if that number doesn't work, should these people call [[403-627-5804]]. If 627-5804 is not working, they should know enough to call 403-627-2262 instead. |
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| + | 627-2262 goes to STARS. See [[PCSAR Doc-80 Incident Notification Process]]. STARS will use the [[Image:Members:First Call List.pdf|First Call List]] to contact a PCSAR member. The first entry on the list is [[403-627-5804]] for the [[On-Call Manager]]. When this doesn't work they will proceed down the list of [[Call-Out People]] and [[SAR Managers]] until they reach someone. | ||
Revision as of 23:53, 26 March 2017
403-627-5804 is Pincher Creek's Call-Back Number. Provided by Telus through PCES.
When there is not an active incident happening, it is call-forwarded to the manager on-call.
See call forwarding.
When it's not working
Occasionally Telus gives us problems and calls to 627-5804 do not go through as intended. We've designed a redundant system to help handle that.
First Notification:
Our Incident Notification System is redundant. Calls from Tasking Agencies and other SAR Groups should be made first to 403-627-2262. Only if that number doesn't work, should these people call 403-627-5804. If 627-5804 is not working, they should know enough to call 403-627-2262 instead.
627-2262 goes to STARS. See PCSAR Doc-80 Incident Notification Process. STARS will use the 
to contact a PCSAR member. The first entry on the list is 403-627-5804 for the On-Call Manager. When this doesn't work they will proceed down the list of Call-Out People and SAR Managers until they reach someone.
