Editing Automated Call-Out

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See [[Members:Contact/Rave/Automated Alert System]]
See [[Members:Contact/Rave/Automated Alert System]]
* {{subpage|Templates}}
* {{subpage|Templates}}
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As part of the [[Protocols/Shell H2S|H2S Protocol]],
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Shell has offered use of their system.
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The Pincher Creek Community Emergency Management Agency (PCCEMA)
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is rolling out a system of their own to notify residents of major emergencies.
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There was also a commercial option that Eric Bruder was looking at.
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Unfortunately, I don't have the details on which system that was.
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{| style="border:1px #AAA solid;" width="100%"
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|+
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! Feature !! Shell !! PCCEMA
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|-
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| '''Terms'''
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|-
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| Cost || free || one free usage per month; thereafter US$.15/call (about CA$20 for a full call-out)
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|-
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| Advantage to partner || tests their system; practice || tests their system; PCSAR callers could be asked to help with PCCEMA incident
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|-
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| Future || long term || PCCEMA is renegotiating with its supplier RapidFire in one year; expect to be able to continue offer to PCSAR
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|-
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| '''Initiation'''
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|-
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| By phone || yes - call Shell || yes - call 24hr Customer Service, provide password
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|-
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| By computer || no || yes
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|-
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| '''Who is Contacted'''
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|-
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| Predefined lists || one || unlimited; e.g. each type of call
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|-
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| Select from within list || no || no
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|-
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| Merge lists || no || yes, but duplicates called multiple times
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|-
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| Call only those that haven't already been called on another list || no || no
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|-
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| Try again - call those that didn't answer || no || yes
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|-
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| Phone numbers per contact (list entry) || 2 (but multiple entries) || 3 (but multiple entries)
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|-
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| Dial an extension || no || no
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|-
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| Play person's name - who is being asked for? || no || no
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|-
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| '''Messages'''
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|-
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| Prerecorded messages || 1+test || unlimited
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|-
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| Record on the fly || no || yes
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|-
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| Caller ID displayed || Shell's phone number || Any phone number; Call Back #
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|-
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| Send text message || no || yes
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|-
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| Send email || no, but PCSAR provides || yes
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|-
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| '''Reports'''
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|-
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| verbal || no || no
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|-
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| e-mail || no || yes
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|-
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| online || no || yes
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|-
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| who was called || no || yes
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|-
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| which numbers answered || no || yes
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|-
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| Response, I can come || no || yes
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|-
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| Response, How long before I'm there || no || yes
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|}
== Deployment ==
== Deployment ==

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