Automated Call-Out

From PCSAR

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(Deployment)
Current revision (18:24, 9 August 2022) (edit) (undo)
 
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PCSAR is planning on implementing an automated call-out system,
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PCSAR has an automated call-out system, {{contact|Rave}} (previously {{contact|RapidNotify}}),
where a computer simultaneously dials the members and plays a message alerting them to the event.
where a computer simultaneously dials the members and plays a message alerting them to the event.
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Texts and e-mails can also be sent.
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== Options ==
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== Accessing the system ==
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Two offers to piggy-back on existing systems have been made.
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* https://www.getrave.ca/login/pcremo
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See [[Members:Contact/Rave/Automated Alert System]]
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See {{subpage|Options}}
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* {{subpage|Templates}}
== Deployment ==
== Deployment ==
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** (done) Brett, Sue, Pat
** (done) Brett, Sue, Pat
** (done) Janet, Eric, Claus, Bryan
** (done) Janet, Eric, Claus, Bryan
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** (done) Linda
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** (done) Ron
** Olga, Mavis, Roy
** Olga, Mavis, Roy
* train call-out personnel, managers in use of system
* train call-out personnel, managers in use of system
Line 19: Line 20:
** (done) Janet, Eric, Claus
** (done) Janet, Eric, Claus
** (done) Linda
** (done) Linda
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** Olga, Mavis, Roy
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** Olga, Mavis, Roy, Ron
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* have call-out personnel, managers take Rapid Notify course
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* offer Rapid Notify course to call-out personnel, managers
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* develop standard message templates
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* (done) develop standard message templates
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** "This is a Search and Rescue ''emergency'' message."
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** test messages say something like "This is a test" or "Exercise"
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** details are available by e-mail
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** if need to discuss: 403-627-5804
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* distribute info to members on what to expect, how to use
* distribute info to members on what to expect, how to use
* test with each member; identify numbers that should not be called by automated system
* test with each member; identify numbers that should not be called by automated system
* ? develop cheat sheet for call-out people (or managers)
* ? develop cheat sheet for call-out people (or managers)
* develop process to acquaint new members with system
* develop process to acquaint new members with system
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== Options ==
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Two offers to piggy-back on existing systems were made.
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See {{subpage|Options}}

Current revision

PCSAR has an automated call-out system, Rave (previously RapidNotify), where a computer simultaneously dials the members and plays a message alerting them to the event. Texts and e-mails can also be sent.

[edit] Accessing the system

See Members:Contact/Rave/Automated Alert System

[edit] Deployment

  • (done) set up Rapid Notify subaccount
  • (done) automate updating from call-out list
  • set up logins for call-out personnel, managers
    • (done) Brett, Sue, Pat
    • (done) Janet, Eric, Claus, Bryan
    • (done) Ron
    • Olga, Mavis, Roy
  • train call-out personnel, managers in use of system
    • (done) Brett, Sue, Pat, Bryan
    • (done) Janet, Eric, Claus
    • (done) Linda
    • Olga, Mavis, Roy, Ron
  • offer Rapid Notify course to call-out personnel, managers
  • (done) develop standard message templates
  • distribute info to members on what to expect, how to use
  • test with each member; identify numbers that should not be called by automated system
  •  ? develop cheat sheet for call-out people (or managers)
  • develop process to acquaint new members with system

[edit] Options

Two offers to piggy-back on existing systems were made.

See Options

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