Automated Call-Out

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(Deployment)
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* have call-out personnel, managers take Rapid Notify course
* have call-out personnel, managers take Rapid Notify course
* develop standard message templates
* develop standard message templates
 +
* write down the message you want to send before calling it in, much more clear message is produced
**Emergency Template:
**Emergency Template:
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"This is a Search and Rescue ''emergency'' message."
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"This is a Search and Rescue ''emergency'' message as of (date & time)
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Search & Rescue has been tasked for a search.
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We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers)
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The type of searchers required is___________
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The type of searchers required are___________
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The number of searchers required is____________
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Searchers will be mustering at__________(location)
Searchers will be mustering at__________(location)
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Directions to the
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Muster time__________________
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** test messages say something like "This is a test" or "Exercise"
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Check your email for details.
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** details are available by e-mail
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If need to discuss call: 403-627-5804
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** if need to discuss: 403-627-5804
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 +
**Test Messages Template:
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This is a test message for search & rescue. There is no need to respond. This is a test only.
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 +
 
 +
 
 +
* distribute info to members on what to expect, how to use
* distribute info to members on what to expect, how to use
* test with each member; identify numbers that should not be called by automated system
* test with each member; identify numbers that should not be called by automated system

Revision as of 02:59, 16 October 2013

PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.

Accessing the system

Follow this link:

https://alert.rapidnotify.com/

Deployment

  • (done) set up Rapid Notify subaccount
  • (done) automate updating from call-out list
  • set up logins for call-out personnel, managers
    • (done) Brett, Sue, Pat
    • (done) Janet, Eric, Claus, Bryan
    • (done) Ron
    • Olga, Mavis, Roy
  • train call-out personnel, managers in use of system
    • (done) Brett, Sue, Pat, Bryan
    • (done) Janet, Eric, Claus
    • (done) Linda
    • Olga, Mavis, Roy, Ron
  • have call-out personnel, managers take Rapid Notify course
  • develop standard message templates
  • write down the message you want to send before calling it in, much more clear message is produced
    • Emergency Template:


"This is a Search and Rescue emergency message as of (date & time)

We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) The type of searchers required are___________ Searchers will be mustering at__________(location) Muster time__________________ Check your email for details. If need to discuss call: 403-627-5804

    • Test Messages Template:

This is a test message for search & rescue. There is no need to respond. This is a test only.



  • distribute info to members on what to expect, how to use
  • test with each member; identify numbers that should not be called by automated system
  •  ? develop cheat sheet for call-out people (or managers)
  • develop process to acquaint new members with system

Options

Two offers to piggy-back on existing systems were made.

See Options

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