Automated Call-Out
From PCSAR
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* have call-out personnel, managers take Rapid Notify course | * have call-out personnel, managers take Rapid Notify course | ||
* develop standard message templates | * develop standard message templates | ||
+ | * write down the message you want to send before calling it in, much more clear message is produced | ||
**Emergency Template: | **Emergency Template: | ||
- | "This is a Search and Rescue ''emergency'' message | + | "This is a Search and Rescue ''emergency'' message as of (date & time) |
- | + | We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) | |
- | The type of searchers required | + | The type of searchers required are___________ |
- | + | ||
Searchers will be mustering at__________(location) | Searchers will be mustering at__________(location) | ||
- | + | Muster time__________________ | |
- | + | Check your email for details. | |
- | + | If need to discuss call: 403-627-5804 | |
- | + | ||
+ | **Test Messages Template: | ||
+ | |||
+ | This is a test message for search & rescue. There is no need to respond. This is a test only. | ||
+ | |||
+ | |||
+ | |||
+ | |||
* distribute info to members on what to expect, how to use | * distribute info to members on what to expect, how to use | ||
* test with each member; identify numbers that should not be called by automated system | * test with each member; identify numbers that should not be called by automated system |
Revision as of 02:59, 16 October 2013
PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.
Accessing the system
Follow this link:
https://alert.rapidnotify.com/
Deployment
- (done) set up Rapid Notify subaccount
- (done) automate updating from call-out list
- set up logins for call-out personnel, managers
- (done) Brett, Sue, Pat
- (done) Janet, Eric, Claus, Bryan
- (done) Ron
- Olga, Mavis, Roy
- train call-out personnel, managers in use of system
- (done) Brett, Sue, Pat, Bryan
- (done) Janet, Eric, Claus
- (done) Linda
- Olga, Mavis, Roy, Ron
- have call-out personnel, managers take Rapid Notify course
- develop standard message templates
- write down the message you want to send before calling it in, much more clear message is produced
- Emergency Template:
"This is a Search and Rescue emergency message as of (date & time)
We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) The type of searchers required are___________ Searchers will be mustering at__________(location) Muster time__________________ Check your email for details. If need to discuss call: 403-627-5804
- Test Messages Template:
This is a test message for search & rescue. There is no need to respond. This is a test only.
- distribute info to members on what to expect, how to use
- test with each member; identify numbers that should not be called by automated system
- ? develop cheat sheet for call-out people (or managers)
- develop process to acquaint new members with system
Options
Two offers to piggy-back on existing systems were made.
See Options