Automated Call-Out
From PCSAR
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| - | PCSAR | + | PCSAR has an automated call-out system, {{contact|Rave}} (previously {{contact|RapidNotify}}), |
where a computer simultaneously dials the members and plays a message alerting them to the event. | where a computer simultaneously dials the members and plays a message alerting them to the event. | ||
| + | Texts and e-mails can also be sent. | ||
| - | == | + | == Accessing the system == |
| - | + | * https://www.getrave.ca/login/pcremo | |
| - | + | See [[Members:Contact/Rave/Automated Alert System]] | |
| - | See {{subpage| | + | * {{subpage|Templates}} |
== Deployment == | == Deployment == | ||
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** (done) Brett, Sue, Pat | ** (done) Brett, Sue, Pat | ||
** (done) Janet, Eric, Claus, Bryan | ** (done) Janet, Eric, Claus, Bryan | ||
| - | ** (done) | + | ** (done) Ron |
** Olga, Mavis, Roy | ** Olga, Mavis, Roy | ||
* train call-out personnel, managers in use of system | * train call-out personnel, managers in use of system | ||
| Line 19: | Line 20: | ||
** (done) Janet, Eric, Claus | ** (done) Janet, Eric, Claus | ||
** (done) Linda | ** (done) Linda | ||
| - | ** Olga, Mavis, Roy | + | ** Olga, Mavis, Roy, Ron |
| - | * | + | * offer Rapid Notify course to call-out personnel, managers |
| - | * develop standard message templates | + | * (done) develop standard message templates |
| - | + | ||
| - | + | ||
| - | + | ||
| - | + | ||
* distribute info to members on what to expect, how to use | * distribute info to members on what to expect, how to use | ||
* test with each member; identify numbers that should not be called by automated system | * test with each member; identify numbers that should not be called by automated system | ||
* ? develop cheat sheet for call-out people (or managers) | * ? develop cheat sheet for call-out people (or managers) | ||
* develop process to acquaint new members with system | * develop process to acquaint new members with system | ||
| + | |||
| + | == Options == | ||
| + | Two offers to piggy-back on existing systems were made. | ||
| + | |||
| + | See {{subpage|Options}} | ||
Current revision
PCSAR has an automated call-out system, Rave (previously RapidNotify), where a computer simultaneously dials the members and plays a message alerting them to the event. Texts and e-mails can also be sent.
[edit] Accessing the system
See Members:Contact/Rave/Automated Alert System
[edit] Deployment
- (done) set up Rapid Notify subaccount
- (done) automate updating from call-out list
- set up logins for call-out personnel, managers
- (done) Brett, Sue, Pat
- (done) Janet, Eric, Claus, Bryan
- (done) Ron
- Olga, Mavis, Roy
- train call-out personnel, managers in use of system
- (done) Brett, Sue, Pat, Bryan
- (done) Janet, Eric, Claus
- (done) Linda
- Olga, Mavis, Roy, Ron
- offer Rapid Notify course to call-out personnel, managers
- (done) develop standard message templates
- distribute info to members on what to expect, how to use
- test with each member; identify numbers that should not be called by automated system
- ? develop cheat sheet for call-out people (or managers)
- develop process to acquaint new members with system
[edit] Options
Two offers to piggy-back on existing systems were made.
See Options
