Automated Call-Out
From PCSAR
(Difference between revisions)
(New page: PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.) |
|||
| (64 intermediate revisions not shown.) | |||
| Line 1: | Line 1: | ||
| - | PCSAR | + | PCSAR has an automated call-out system, {{contact|Rave}} (previously {{contact|RapidNotify}}), |
where a computer simultaneously dials the members and plays a message alerting them to the event. | where a computer simultaneously dials the members and plays a message alerting them to the event. | ||
| + | Texts and e-mails can also be sent. | ||
| + | |||
| + | == Accessing the system == | ||
| + | * https://www.getrave.ca/login/pcremo | ||
| + | See [[Members:Contact/Rave/Automated Alert System]] | ||
| + | * {{subpage|Templates}} | ||
| + | |||
| + | == Deployment == | ||
| + | * (done) set up Rapid Notify subaccount | ||
| + | * (done) automate updating from call-out list | ||
| + | * set up logins for call-out personnel, managers | ||
| + | ** (done) Brett, Sue, Pat | ||
| + | ** (done) Janet, Eric, Claus, Bryan | ||
| + | ** (done) Ron | ||
| + | ** Olga, Mavis, Roy | ||
| + | * train call-out personnel, managers in use of system | ||
| + | ** (done) Brett, Sue, Pat, Bryan | ||
| + | ** (done) Janet, Eric, Claus | ||
| + | ** (done) Linda | ||
| + | ** Olga, Mavis, Roy, Ron | ||
| + | * offer Rapid Notify course to call-out personnel, managers | ||
| + | * (done) develop standard message templates | ||
| + | * distribute info to members on what to expect, how to use | ||
| + | * test with each member; identify numbers that should not be called by automated system | ||
| + | * ? develop cheat sheet for call-out people (or managers) | ||
| + | * develop process to acquaint new members with system | ||
| + | |||
| + | == Options == | ||
| + | Two offers to piggy-back on existing systems were made. | ||
| + | |||
| + | See {{subpage|Options}} | ||
Current revision
PCSAR has an automated call-out system, Rave (previously RapidNotify), where a computer simultaneously dials the members and plays a message alerting them to the event. Texts and e-mails can also be sent.
[edit] Accessing the system
See Members:Contact/Rave/Automated Alert System
[edit] Deployment
- (done) set up Rapid Notify subaccount
- (done) automate updating from call-out list
- set up logins for call-out personnel, managers
- (done) Brett, Sue, Pat
- (done) Janet, Eric, Claus, Bryan
- (done) Ron
- Olga, Mavis, Roy
- train call-out personnel, managers in use of system
- (done) Brett, Sue, Pat, Bryan
- (done) Janet, Eric, Claus
- (done) Linda
- Olga, Mavis, Roy, Ron
- offer Rapid Notify course to call-out personnel, managers
- (done) develop standard message templates
- distribute info to members on what to expect, how to use
- test with each member; identify numbers that should not be called by automated system
- ? develop cheat sheet for call-out people (or managers)
- develop process to acquaint new members with system
[edit] Options
Two offers to piggy-back on existing systems were made.
See Options
