Automated Call-Out

From PCSAR

Revision as of 23:40, 7 May 2022 (edit) Brett Wuth (Talk | contribs) (→Accessing the system) ← Previous diff		Current revision (18:24, 9 August 2022) (edit) (undo) Brett Wuth (Talk | contribs)
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	== Accessing the system ==		== Accessing the system ==
	* https://www.getrave.ca/login/pcremo		* https://www.getrave.ca/login/pcremo
-	See [[Members:Contact/RapidNotify/Call-Out]]	+	See [[Members:Contact/Rave/Automated Alert System]]
	* {{subpage|Templates}}		* {{subpage|Templates}}

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Current revision

PCSAR has an automated call-out system, Rave (previously RapidNotify), where a computer simultaneously dials the members and plays a message alerting them to the event. Texts and e-mails can also be sent.

[edit] Accessing the system

• https://www.getrave.ca/login/pcremo

See Members:Contact/Rave/Automated Alert System

• Templates

[edit] Deployment

• (done) set up Rapid Notify subaccount
• (done) automate updating from call-out list
• set up logins for call-out personnel, managers
  • (done) Brett, Sue, Pat
  • (done) Janet, Eric, Claus, Bryan
  • (done) Ron
  • Olga, Mavis, Roy
• train call-out personnel, managers in use of system
  • (done) Brett, Sue, Pat, Bryan
  • (done) Janet, Eric, Claus
  • (done) Linda
  • Olga, Mavis, Roy, Ron
• offer Rapid Notify course to call-out personnel, managers
• (done) develop standard message templates
• distribute info to members on what to expect, how to use
• test with each member; identify numbers that should not be called by automated system
•  ? develop cheat sheet for call-out people (or managers)
• develop process to acquaint new members with system

[edit] Options

Two offers to piggy-back on existing systems were made.

See Options