Automated Call-Out
From PCSAR
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* have call-out personnel, managers take Rapid Notify course  | * have call-out personnel, managers take Rapid Notify course  | ||
* develop standard message templates  | * develop standard message templates  | ||
| + | * write down the message you want to send before calling it in, much more clear message is produced  | ||
**Emergency Template:  | **Emergency Template:  | ||
| - |  "This is a Search and Rescue ''emergency'' message  | + |  "This is a Search and Rescue ''emergency'' message as of (date & time)  | 
| - | + | We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers)  | |
| - | The type of searchers required   | + | The type of searchers required are___________  | 
| - | + | ||
Searchers will be mustering at__________(location)   | Searchers will be mustering at__________(location)   | ||
| - | + | Muster time__________________  | |
| - | + | Check your email for details.  | |
| - | + | If need to discuss call: 403-627-5804  | |
| - | + | ||
| + | **Test Messages Template:  | ||
| + | |||
| + | This is a test message for search & rescue. There is no need to respond. This is a test only.  | ||
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| + | |||
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* distribute info to members on what to expect, how to use  | * distribute info to members on what to expect, how to use  | ||
* test with each member; identify numbers that should not be called by automated system  | * test with each member; identify numbers that should not be called by automated system  | ||
Revision as of 02:59, 16 October 2013
PCSAR is planning on implementing an automated call-out system, where a computer simultaneously dials the members and plays a message alerting them to the event.
Accessing the system
Follow this link:
https://alert.rapidnotify.com/
Deployment
- (done) set up Rapid Notify subaccount
 - (done) automate updating from call-out list
 -  set up logins for call-out personnel, managers
- (done) Brett, Sue, Pat
 - (done) Janet, Eric, Claus, Bryan
 - (done) Ron
 - Olga, Mavis, Roy
 
 -  train call-out personnel, managers in use of system
- (done) Brett, Sue, Pat, Bryan
 - (done) Janet, Eric, Claus
 - (done) Linda
 - Olga, Mavis, Roy, Ron
 
 - have call-out personnel, managers take Rapid Notify course
 - develop standard message templates
 -  write down the message you want to send before calling it in, much more clear message is produced
- Emergency Template:
 
 
"This is a Search and Rescue emergency message as of (date & time)
We have been tasked for a search for (briefly describe where and what the search is about. e.g. elderly woman, 4 yr old, 3 snowmobilers) The type of searchers required are___________ Searchers will be mustering at__________(location) Muster time__________________ Check your email for details. If need to discuss call: 403-627-5804
- Test Messages Template:
 
This is a test message for search & rescue. There is no need to respond. This is a test only.
 
- distribute info to members on what to expect, how to use
 - test with each member; identify numbers that should not be called by automated system
 - ? develop cheat sheet for call-out people (or managers)
 - develop process to acquaint new members with system
 
Options
Two offers to piggy-back on existing systems were made.
See Options

