Automated Call-Out
From PCSAR
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| - | PCSAR has an automated call-out system, {{contact|RapidNotify}}, | + | PCSAR has an automated call-out system, {{contact|Rave}} (previously {{contact|RapidNotify}}), |
where a computer simultaneously dials the members and plays a message alerting them to the event. | where a computer simultaneously dials the members and plays a message alerting them to the event. | ||
Texts and e-mails can also be sent. | Texts and e-mails can also be sent. | ||
Revision as of 00:32, 17 February 2021
PCSAR has an automated call-out system, Rave (previously RapidNotify), where a computer simultaneously dials the members and plays a message alerting them to the event. Texts and e-mails can also be sent.
Accessing the system
See Members:Contact/RapidNotify/Call-Out
Deployment
- (done) set up Rapid Notify subaccount
- (done) automate updating from call-out list
- set up logins for call-out personnel, managers
- (done) Brett, Sue, Pat
- (done) Janet, Eric, Claus, Bryan
- (done) Ron
- Olga, Mavis, Roy
- train call-out personnel, managers in use of system
- (done) Brett, Sue, Pat, Bryan
- (done) Janet, Eric, Claus
- (done) Linda
- Olga, Mavis, Roy, Ron
- offer Rapid Notify course to call-out personnel, managers
- (done) develop standard message templates
- distribute info to members on what to expect, how to use
- test with each member; identify numbers that should not be called by automated system
- ? develop cheat sheet for call-out people (or managers)
- develop process to acquaint new members with system
Options
Two offers to piggy-back on existing systems were made.
See Options
